Will I lose any important website data during the cleanup?

No. Our repair process is designed to be completely non-destructive, with the safety of your website data as a top priority. Before any work begins, we ensure that a full backup is in place. This can either be created by you through your hosting provider, or we can handle it for you. Having this backup means your website files, content, and database are fully protected in case anything unexpected happens.

Once the backup is secured, our technicians carry out a careful, targeted cleanup. Rather than replacing large sections of the site, we focus only on removing the malicious code or infected files that are causing the issue. Everything else — including your pages, images, and core data — is left untouched.

This approach allows us to restore your site safely while preserving all important content, ensuring your website comes back online exactly as it should, just without the infection.