FAQs
Is my data safe with you?
Absolutely. We treat all client data with strict confidentiality and follow secure handling practices at every stage of the repair process. Any access details are transmitted using encrypted channels, and once the work is complete, all temporary files, credentials, and sensitive information are securely deleted.
If we need you to share a password, this will always be done through a high-security third-party password sharing service. This ensures that credentials are never exposed in plain text and can be controlled or revoked by you at any time.
We will never ask for passwords through our ticketing system, email, or any other standard form of communication. Keeping your data safe is a core part of how we operate, not an afterthought.